Our Privacy Policy

How we collect, use, and protect your personal information

Last Updated: November 6, 2026

This Privacy Policy is legally required and complies with Indian data protection laws.

1. Information We Collect

Personal Information:

  • Name, email address, phone number
  • Aadhaar number and documents (for KYC verification)
  • Business registration details and GST information
  • Bank account details for payment processing
  • Address and contact information

Technical Information:

  • IP address and device identifiers
  • Browser type and version
  • Operating system and device information
  • Usage patterns and analytics data
  • Cookies and session data

Business Information:

  • Business name, type, and description
  • Products and services offered
  • Website content and media
  • Transaction and booking data

2. Why We Collect This Information

  • KYC and Legal Compliance: To verify business legitimacy and comply with Indian regulations
  • Platform Operations: To provide website creation and management services
  • Payment Processing: To handle transactions and subscription billing
  • Security: To prevent fraud and protect platform integrity
  • Analytics: To improve our services and user experience
  • Communication: To send important updates and support messages
  • Legal Obligations: To comply with tax, regulatory, and law enforcement requirements

3. How We Store and Protect Your Data

Security Measures:

  • End-to-end encryption for sensitive data
  • Secure cloud storage with regular backups
  • Access controls and audit logging
  • Regular security assessments and updates
  • Compliance with industry security standards

4. Data Sharing and Third Parties

We DO NOT sell your personal information to third parties. We only share data:

  • With Your Consent: When you explicitly authorize sharing
  • Service Providers: Trusted partners who help operate our platform (payment processors, hosting providers)
  • Legal Requirements: When required by law enforcement or court orders
  • Business Transfers: In case of merger, acquisition, or sale of assets
  • Safety and Security: To protect users from fraud or harmful activities

5. Cookies and Tracking

We use cookies for:

  • Session management and user authentication
  • Preferences and settings storage
  • Analytics and performance monitoring
  • Security and fraud prevention

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect platform functionality.

6. Your Data Rights

Under Indian data protection laws, you have the right to:

  • Access: Request copies of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your data (subject to legal requirements)
  • Portability: Export your data in machine-readable format
  • Restriction: Limit how we process your data
  • Objection: Object to certain types of data processing

7. Data Retention

We retain your data only as long as necessary for business purposes and legal compliance:

  • Active Accounts: Data retained while account is active
  • Closed Accounts: Basic information retained for 7 years for legal compliance
  • KYC Documents: Retained as required by Indian regulations
  • Transaction Records: Retained for tax and audit purposes

8. Contact Information

Data Protection Officer: privacy@gethubservice.com

Data Requests: datarequests@gethubservice.com

General Privacy Queries: legal@gethubservice.com

Address: GetHubService Technologies, Bangalore, India

This Privacy Policy complies with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable Indian data protection regulations.

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