Privacy Policy

1. Information We Collect

Personal Information:

• Name, email address, phone number
• Aadhaar number and documents (for KYC verification)
• Business registration details and GST information
• Bank account details for payment processing
• Address and contact information

Technical Information:

• IP address and device identifiers
• Browser type and version
• Operating system and device information
• Usage patterns and analytics data
• Cookies and session data

Business Information:

• Business name, type, and description
• Products and services offered
• Website content and media
• Transaction and booking data

2. Why We Collect This Information

• KYC and Legal Compliance: To verify business legitimacy and comply with Indian regulations
• Platform Operations: To provide website creation and management services
• Payment Processing: To handle transactions and subscription billing
• Security: To prevent fraud and protect platform integrity
• Analytics: To improve our services and user experience
• Communication: To send important updates and support messages
• Legal Obligations: To comply with tax, regulatory, and law enforcement requirements

3. How We Store and Protect Your Data

4. Data Sharing and Third Parties

We DO NOT sell your personal information to third parties. We only share data:

• With Your Consent: When you explicitly authorize sharing
• Service Providers: Trusted partners who help operate our platform (payment processors, hosting providers)
• Legal Requirements: When required by law enforcement or court orders
• Business Transfers: In case of merger, acquisition, or sale of assets
• Safety and Security: To protect users from fraud or harmful activities

5. Cookies and Tracking

We use cookies for:

• Session management and user authentication
• Preferences and settings storage
• Analytics and performance monitoring
• Security and fraud prevention

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect platform functionality.

6. Your Data Rights

Under Indian data protection laws, you have the right to:

• Access: Request copies of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal requirements)
• Portability: Export your data in machine-readable format
• Restriction: Limit how we process your data
• Objection: Object to certain types of data processing

7. Data Retention

We retain your data only as long as necessary for business purposes and legal compliance:

• Active Accounts: Data retained while account is active
• Closed Accounts: Basic information retained for 7 years for legal compliance
• KYC Documents: Retained as required by Indian regulations
• Transaction Records: Retained for tax and audit purposes

8. International Data Transfers

Your data is primarily stored in India. If data is transferred internationally, we ensure adequate protection through approved transfer mechanisms and contractual safeguards.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover such collection, we will delete the information immediately.

10. Data Breach Notification

In the event of a data breach that may affect your rights and freedoms, we will notify you within 72 hours as required by law, along with steps taken to address the breach.

11. Contact Information

12. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or platform notifications at least 30 days before taking effect. Your continued use constitutes acceptance of the updated policy.